Hi I’m Kerry,

an experience design manager, leader and strategist living in Brooklyn, New York. ➡️

 

REcent Side project:

BryanVision

Simple simulation celebrating my friend Bryan’s experience with synesthesia. Built partly with ChatGPT.

Role: Design Lead, Prompt Engineer & Development

 

Selected UX Case Stuides:

Financial
Services Co

Six month venture discovery and design for Fortune 500 company in the financial services industry.

Role: UX Design Manager, Customer Desirability and User Research Lead

Details upon request


 

Mobile Redesign - Corporate Banking

Six month design, validation & prioritization of direction for redesign of legacy mobile application 

Role: UX Design Manager and User Research Lead

Details upon request


 

Digital Care Service

Five month MVP acceleration of new digital care solutions and design of clinical support service. Timeline includes cross organization scope alignment, digital app design, service design and implementation support.

Role: UX Design Manager, Customer Desirability Lead and User Research Lead


 

Conversational Design in Corporate Finance

AI chatbot experience to improve end user task flows, status based questions and enhanced customer service support for corporate banking application.

Role: Lead User Experience Designer and Conversational Designer


 
Intake_coverphoto_Homepage_v2.jpg

Intake Request Management

Operational tool for 60K+ employees to request support from Marketing Department. Features include request tracking, messaging, status, and resource navigation with the Marketing and Communication teams.

Role: User Research, UX/UI Design